RETURN POLICY

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GAME ONE TEAM CUSTOMER RETURN POLICY

Non-customized products can be returned up to 30 days after shipment. Customized products cannot be returned, if there is a quality issue with a customized product, customers have 30 days to notify Game One.

 

DECORATED ORDERS

• Decorated items cannot be returned.
  • Unless there is a quality issue. In that instance, a customer has 30 days to notify Game One.
• Cancellations
  • Decorated orders cannot be cancelled by the customer once they are in decoration.
  • If the order is cancelled before it lands on a machine, Game One will follow the return steps.

 

RESTOCKING FEES

If there is a restocking fee to return a product to a vendor, you will be notified at the time of your return and the fee will be due when the return is processed.