GAME ONE TEAM CUSTOMER RETURN POLICY
Non-customized products can be returned up to 30 days after shipment. Customized products cannot be returned, if there is a quality issue with a customized product, customers have 30 days to notify Game One.
- Decorated items cannot be returned.
- Unless there is a quality issue. In that instance, a customer has 30 days to notify Game One.
- Decorated orders cannot be cancelled by the customer once they are in decoration.
- If the order is cancelled before it lands on a machine, Game One will follow the return steps.
If there is a restocking fee to return a product to a vendor, you will be notified at the time of your return and the fee will be due when the return is processed.