TERMS OF SERVICE

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Effective Date: June 02, 2025

Welcome to Game One! By accessing or using our website, services, or products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy and Return Policy.   The Privacy Policy and Return Policy are part of and incorporated into these Terms of Service, which is the contract between you and Game One that governs use of the website.  If you do not agree, please refrain from using our services.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our services. By using our services, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:

• Use our services in any way that violates applicable laws or regulations.
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the services.
• Introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Game One or its content suppliers and is protected by intellectual property laws. You may not use any content without our express written permission.

6. Orders and Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us.

7. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on location and product availability. We are not responsible for delays caused by carriers or events beyond our control.

8. Returns and Exchanges

Our return policy is as follows:

• Non-customized products: Eligible for return within 30 days of shipment.
• Customized products: Non-returnable unless there is a quality issue, in which case customers have 30 days to notify Game One.

For more details, please refer to our Return Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Game One shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Game One, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of our services or violation of these Terms.

11. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes have been made constitutes acceptance of those changes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.  Subject to the arbitration agreement below, any legal suit, action, or proceeding arising out of or relating to these Terms or the services shall be instituted exclusively in the state or federal courts located in Fulton, Ohio, and you consent to the personal jurisdiction and venue of such courts.

14. Dispute Resolution; Arbitration Agreement

Binding Arbitration:

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the services, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Arbitration Procedures and Location:

The arbitration will be conducted by a single arbitrator and, unless otherwise agreed by the parties, shall take place virtually or in Swanton, Ohio. The arbitration shall be conducted in English. Each party shall bear its own costs and attorneys’ fees, and shall equally share the arbitrator’s fees and administrative expenses, unless the arbitrator determines that the costs should be otherwise allocated.

15. Class Action Waiver

You and Game One agree that any proceedings to resolve or litigate any dispute, whether in arbitration or in court, shall be conducted solely on an individual basis. Neither you nor Game One shall seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action. The arbitrator or court may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

16. Contact Information

If you have any questions about these Terms, please contact us at contactus@game-one.com.